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Senior CRM Manager - Salesforce, West End, UK, London

Job Type:
Job Sector:
Job Category:
Data Analytics and Insight
West End
65,000 to 70,000 per annum
Job Ref:

CRM, Marketing, retention, Salesforce marketing cloud, SQL, stakeholders, strategy,

Our client who is a leading on/offline marketing company based in London are actively looking for a Senior CRM Manager to manage , develop and deliver the marketing strategy for the retention and development of new customers.

The role will involve:

working closely with the head of marketing communications to develop & manage the implementation of the marketing strategy for prospect retention across all core products.

Develop and implement best practice processes for efficient ways of working and marketing automation using Salesforce.

Responsible for the financial performance for all CRM marketing activity.

Control and manage CRM marketing expenditure budget in order to maximise income and customer retention numbers.

You will need to have:
Solid experience of working with Salesforce Marketing Cloud
Proven experience of successfully creating and implementing CRM marketing strategy
A commercial attitude towards marketing with an active interest in external landscape.
Proven experience of delivering successful omnichannel CRM marketing communications
Skilled communicator with good leadership skills & the ability to present at a senior level
Proven numeracy & business analysis skills
Experience of managing financial budgets
Experience of implementing brand management through CRM
Management skills and the ability to motivate and develop individuals and team working
Highly effective leadership skills (demonstrates high personal responsibility and commitment; proactively takes initiative as well as being a good team player)
Experience and understanding of data analysis and evaluation to meet business needs
Goal orientated and driven to take plans and strategies to exploit their full potential
Degree or equivalent
Diploma in Marketing or equivalent
Please send me your CV to

Contact Details:
Tel: 0203 301 9912
Fax: 0203 301 9901
Contact: Paul Culmer

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