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Senior Customer Online Analyst, London, UK

Job Type:
Job Sector:
Job Category:
Data Analytics and Insight
45,000 to 50,000 per annum
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Xcede Data Analyst team are working with one of the UK largest grocery retailers who are looking for a Customer Analyst to join their team. Analytics is at the heart of all decisions as they look to drive innovation within the company.

As a senior online customer analyst, you will work within the Analytics and Optimisation team working with complex and large data sets. Your role is to deliver insightful reports to help decision making on a variety of digital platforms and products.

This unique opportunity will allow you to join an amazing well established team and allow significant career development opportunities.

• Improve customer segmentation using models to support cost-effective acquisitions, loyalty growth and trading opportunities
• Develop strategies maximising consumer value along with the growth and trade teams
• Understand large data sets available whilst building and maintaining the database and using it effectively
• Advise and direct analyst across the wider analytics community

• Knowledge of analytics & statistics and marketing channels
• Turn business problems into analytical queries to create valuable solutions
• Simply communicate analytical findings
• Run complex tasks and set strategic direction with numerous stakeholders
• Customer segmentation and profiling

Skills & Qualifications
• Flexible with the ability to be a self-starter
• Build strong professional relationships with peers and senior staff
• Personal drive to plan, organise and deliver presentation skills to a variety of technical and non-technical staff
• Strong written and verbal communication
• University degree of 2:1 of higher in a relevant or quantitative subject
• Advanced SQL
• Experience with key analytical tools and language. e.g. R, Python etc.
• Experience with visualisation tools. e.g. Tableau
• Experience with either Adobe Analytics, Google Analytic and Web Tracking

If you are interested in this or other Data Analytics or BI roles, please contact Bailey Snow on or +44(0)203 301 9934

Contact Details:
Tel: 0203 301 9934
Fax: 0203 301 9901
Contact: Bailey Snow

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