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Senior Customer Analyst - SQL - R, West End, UK, London

Job Type:
Job Sector:
Job Category:
Data Analytics and Insight
West End
45,000 to 50,000 per annum
Job Ref:

SQL, R, Python, SAS, Customer Insights, Data mining, stakeholder management,

Our client who is a leading retailer based in London are urgently looking to recruit an experienced Customer Analyst to join their Analytics team.

The role:

Develop segmented customer value models to support cost-effective acquisitions and retention, increase loyalty, and identify cross-shopping and trading opportunities.
Work with trading and growth teams to develop strategies that maximise customer value. Performing analysis at a customer or cohort level, across all online trading touch points.

Further enhancing the customer lifecycle and value model to help identify opportunities and solutions for the online properties to increase the value of customers shopping offline.

Supporting, guiding and mentoring analysts across the wider analytics community (Online Trading, Insight, Product)

Following our business code of conduct and always acting with integrity and due diligence

Ideally you will have

University degree of 2:1 or higher in a quantitative discipline or relevant experience
Commercial and critical thinking
Demonstrated expertise in Marketing channels, Analytics & Statistics, and Data infrastructure.
Proven ability to breakdown business problems into analytical questions and to articulate the business value of solutions
Experience in communicating analytical findings in a simple way
Experienced in setting a strategic direction and running complex projects with multiple stakeholders
Customer segmentation, profiling and lifecycle analytics advanced SQL
Knowledge of some other key analytical tools and languages e.g. Alteryx, R, Python
Knowledge of visualisation tools such as Tableau
Knowledge of adobe analytics, google analytics, web tracking.

Please send me your CV to

Contact Details:
Tel: 0203 301 9912
Fax: 0203 301 9901
Contact: Paul Culmer

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