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CRM Specialist, Windsor, UK, South East

Job Type:
Job Sector:
Job Category:
Digital Marketing, Contract Jobs
South East
300 to 350 per day
Job Ref:

My client is looking for a salesforce specialist to join them for 6 months. The role is akin to a 2nd/ 3rd line support role.


Sales process ownership: - Act as consultant/help-desk to the sales teams on how to maximise Salesforce - Ensure that the system fully supports the business and sales process with maximum user productivity

§ Admin and Support: - Act as the super-user for Salesforce keeping to an agreed level of user adoption - Train new users, coach existing users, understand/implement new functionality - Own the day to day management and analysis of system including creating utilization reports and System Release notes and all other necessary administration and configuration tasks - Manage Salesforce change requests based on business requirements - ensuring that they are actioned and all other required information has been submitted and understood business benefit - Co-ordinate messaging, testing, documentation for all changes that are processed

§ Reporting: - Responsible for all pipeline reporting and Salesforce standard reports - Make recommendations for improvements to system/data based on insights and business changes § Salesforce database: - Own the Salesforce database: understand data set-up, improve data quality through validations and process visibility - Responsible for data compliancy, managing permissions & customer preferences, interface with legal/IT team - Responsible for cleansing the data in Salesforce § Sales & marketing systems integration - Ensure a smooth process/data flow between the website, marketing automation system and CRM system. - Manage data feeds/plug-ins

Contact Details:
Tel: 02033019938
Fax: 0203 301 9901
Contact: Mark Leader

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