This website uses cookies. Read our cookie policy for more information. By continuing to browse this site you are agreeing to our use of cookies.

hidden og tag linkedin

CRM Executive, Hatfield, UK, East Anglia

Job Type:
Job Sector:
Job Category:
Data Analytics and Insight
East Anglia
150 per day
Job Ref:


The role:

To lead CRM projects and the execution of multi-channel marketing campaigns, which support the customer strategy and departmental and channel specific objectives.


• End to end management of the build and launch of multiple concurrent campaigns, predominantly in the email channel, using our CRM platforms.
• Lead the development of process improvements, including on boarding to new software platforms, to ensure the timeliness, quality and accuracy of our campaigns.
• Support vendor evaluations and recommend technical improvements with a focus on automation and personalisation.
• Ensure effective collaboration with creative, technology and insight teams to enhance campaign delivery and platform improvements.
• Regularly monitor and evaluate channel KPIs and engagement metrics and present to Commercial Manager.
• Support the Marketing team with testing and campaign analysis requirements and take an active role in optimisation.
• Responsibility for the mentoring of a junior Marketing Executive to build their CRM skills toolkit.

Skills & Experience:

• Experience as end user or support services with top tier CRM platforms (Responsys, Selligent, Salesforce, Experian, Adobe etc.).
• Can manage projects autonomously and processes to the highest standards and to tight timelines, ideally within retail sector.
• Working to numerous deadlines, some of which are short.
• Numerate and analytically minded and is able to work with data. Intermediate analyst skills, including sql, advantageous but not essential.
• Capable of building and developing relationships with key stakeholders, both internally and externally including IT and insight teams.
• IT literate, including a high level of skills within Excel, Word and PowerPoint.

Contact Details:
Tel: 0203 301 9900
Fax: 0203 301 9901
Contact: James Jarvis

You may return to your current search results by clicking here.

Latest Job Listings